I have been a patient of Dr. Hedricks since I was a kid, and Kathy has always taken the utmost care of me and my teeth. I can write multiple 5 star reviews for Kathy and Dr. Hedrick for days! The same excellent care and service I was used to thankfully translated to their relocation/merger with Smile With Style.
I consider myself fortunate to have a PPO dental insurance that I can utilize here, despite the practice being an out-of-network provider. I haven’t had to pay for cleanings and x-rays, although I have had to pay for two separate fillings out of pocket.
The only reason I left off a star is because I’m still adjusting to the atmosphere at the practice. Mainly, during one of my filling appointments last year, an assistant I’d never met or interacted with prior started commenting about her political views (and sought my agreement, of which there was never going to be agreement). I’m all for free expression and discussion, but maybe not while being numbed in a dental chair. In passing, I’ve also overheard staff voice frustration in dealing with dental insurance which, when I was new to Smile With Style, felt like frustration towards patients using their benefits. In my specific case, I am glad that my experience in using insurance here has, for the most part, been positive. I, of course, cannot speak for others.
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